Refund & Cancellation Policy

1. Subscription Cancellations

You can cancel your AnswerBase subscription at any time. Your cancellation will take effect at the end of the current paid term. You will retain access to the Service through the end of your billing period.

2. Refund Policy

We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download or cloud access we generally offer no refunds.

If you change your mind about your purchase and you have not used the service extensively, we will happily issue you a refund upon your request made within 14 days of your original purchase.

3. Exceptions

Refunds are not granted in the following situations:

• You have consumed a significant portion of your API credits or message limits.
• You are on a custom Business plan (subject to individual contract terms).
• You request a refund after the 14-day window has passed.

4. Requesting a Refund

To request a refund, please contact us at:

support@answerbase.nexusmod.works

Please include your account email and the reason for your request. We will review and process your refund request within 5-7 business days.